Privacy Policy

Effective Date: [insert date]

Núone Studios ("Núone," "we," "us," or "our") is a brand of Núone LLC. This Privacy Policy explains how we collect, use, and protect information when you visit nuonestudios.com (the "Site"), sign up for our newsletter, purchase products from us, or otherwise interact with us.

By using the Site, you agree to the collection and use of information as described here.

1. Information We Collect

Information you give us directly:

• Contact and Book Us forms — name, email address, and message content when you reach out to us.
• Newsletter signup — your email address when you subscribe.
• Orders and purchases — name, shipping address, billing address, email, and phone number when you buy a product. Payment is processed through Shopify; we do not see or store your full card number.
• Account information — if you create an account on the Site, we may store your name, email, and order history.

Information collected automatically:

• Cookies and similar technologies — used for cart functionality, remembering preferences, and basic site performance.
• Usage data — pages visited, browser type, device type, and referring URLs, collected through standard site analytics.
• Embedded content — our Site includes an embedded Instagram feed. Interacting with embedded content may allow that third party (Meta) to collect data per its own privacy policy.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders, including shipping
• Respond to inquiries submitted through our Contact or Book Us forms
• Send you our newsletter, if you've subscribed (you can unsubscribe anytime)
• Improve the Site and our product offerings
• Comply with legal obligations

We do not sell your personal information.

3. How Your Information Is Shared

We share information only where necessary to run our business:

• Shopify — processes payments and order checkout.
• Printful — our print-on-demand fulfillment partner, receives your name and shipping address to fulfill and ship orders.
• Beehiiv — our email newsletter provider, stores your email address if you subscribe.
• TikTok Shop — if you purchase through TikTok Shop rather than our Site, that transaction is governed by TikTok's own privacy policy, not this one.
• Service providers — such as our website host and form provider, who process data on our behalf and are not permitted to use it for their own purposes.
• Legal requirements — if required by law, subpoena, or to protect our rights or the safety of others.

We do not share your information with third parties for their own marketing purposes.

4. Cookies

The Site uses cookies to support cart and checkout functionality and to understand how visitors use the Site. You can disable cookies through your browser settings, though some features of the Site (like adding items to a cart) may not work properly without them.

5. Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this policy — for example, order records are kept as needed for accounting, tax, and customer service purposes. If you'd like your information deleted sooner, contact us and we'll do so unless we're required to retain it.

6. Your Rights

Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your information
• Opt out of marketing emails at any time (via the unsubscribe link)
• Request a copy of your data in a portable format

California residents: Under the California Consumer Privacy Act (CCPA), you have the right to know what personal information is collected, request deletion, and opt out of any sale of personal information. As noted above, we do not sell personal information.

To exercise any of these rights, contact us using the information below.

7. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.

8. Data Security

We take reasonable measures to protect your information, including relying on secure, reputable third-party processors (Shopify, Printful, Beehiiv) for payment and data handling. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

The Site may contain links to third-party sites (including TikTok Shop, Instagram, and others). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top will reflect the most recent revision. Continued use of the Site after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights over your data, contact us at:

Email: [insert contact email] Núone Studios, a brand of Núone LLC